⬤ Anthropic just made a big move in enterprise AI. The company has opened the same plugin architecture powering Claude Code to everyday business users across sales, legal, marketing, and accounting. No coding required, no waiting on engineering. The new interface keeps things simple — workflow selection, task commands, and plugin-driven actions, all built for people who need results, not developer tools.
⬤ Here's the thing — customization has always been the bottleneck in enterprise AI. Engineering teams end up buried in backlogs just to get basic workflows running. Anthropic's update flips that script. Business users can now define workflows, connect data sources, and trigger actions through plugins and slash commands on their own. It's less of a development project and more of an operational tool at this point.
⬤ The update also comes with 11 open-source plugins out of the box. Think of them as starter templates — not finished products, but blueprints for tasks like prospect research, customer analysis, or internal prep work. "The real product isn't the plugins themselves — it's the permission structure that lets non-technical teams build and manage workflows independently." That's the key insight here. The power isn't in what's already built; it's in what teams can now build themselves.
⬤ This signals a clear strategic shift for Anthropic. Instead of racing on model benchmarks, the company is planting its flag on the workflow layer — the connective tissue between AI and actual business processes. By handing customization directly to department-level teams, Claude positions itself less as just another model and more as an internal tool-building platform. With enterprise demand for scalable, team-driven AI adoption only growing, that's a smart bet.
Artem Voloskovets
Artem Voloskovets